Low Offers Rejected & £18,000 Secured for Road Traffic Accident Claim

The Incident

Victoria was involved in a Road Traffic Accident on 12 November 2024. The other person’s insurer initially denied liability, blaming her for the collision. We challenged this position and provided evidence, and the insurer ultimately accepted responsibility.

Victoria suffered injuries to her right leg, ribs, shoulders, back and hip, along with anxiety caused by the incident. After medical evidence was obtained and disclosed, the claim settled in August 2025 for £18,000, following rejection of an initial offer of £10,000 and a subsequent offer of £15,000.

The Law on Road Traffic Accidents in Scotland

RTA injury claims in Scotland are based on negligence. To succeed, an injured person must show:

1. The other driver owed a duty of care

2. That duty was breached

3. The breach caused injury or financial loss

Where insurers dispute liability, evidence such as witness accounts, photographs and police involvement is used to establish fault. The claim proceeds under the Scottish Pre-Action Protocol, with court action available if liability is not resolved.

Compensation

Damages in Scotland cover:

· Solatium – for pain, suffering and psychological impact

· Financial losses – such as earnings loss, treatment costs and travel expenses

For multiple soft-tissue injuries and associated anxiety, £18,000 falls within a reasonable settlement range under Scottish practice and Judicial College Guideline comparisons.

How the Claim Was Handled

Khan Law’s Role

· Challenged the insurer’s initial refusal to accept liability

· Obtained and presented independent medical evidence

· Rejected undervalued offers and negotiated a fairer settlement

· Guided Victoria through each stage of the Scottish claims process

Result

Through persistent negotiation and strong evidence, Khan Law achieved a fair and final settlement of £18,000—reflecting the full impact of Victoria’s physical injuries and anxiety after the accident.